You will be able to download your product on the order confirmation page after you purchase.

If you are unable to locate your order, or if a product is missing from you order, please contact our team (not the creator of the product) via email, contact@sndhvn.com, and we will make sure you receive your order promptly.

All of our kits are created with no specific program in mind. All of our products come in a folder of .wav files which can be dragged and dropped into every DAW!

Of course! Feel free to use any Sound Haven kit in your own work. All drum samples are 100% royalty free. You can sell beats with SoundHaven compositions/melodies/samples/loops in it online, royalty-free, no strings attached, no questions asked. However, by purchasing a sound kit from Sound Haven, you are agreeing that if any of these compositions are placed with a Prominent Artist (Signed to a Major OR Independent), the creator of the compositions is entitled to a percentage of royalty spits/publishing/advance and credit [as creator of sound kit] (terms vary case to case). 

All purchases are final and no refunds can be issued under any circumstances. By purchasing, you are agreeing to those terms. Unfortunately, the reason we are unable to process refunds is because once a digital good has been sent, there is no way to revoke access to It. If there is something wrong with your download or if you are unsatisfied with your order, please contact us at contact@sndhvn.com. If you are having trouble finding your purchase, please read the "How will I receive my order?" section or contact us directly.